Frequently Asked Questions
Everything you need to know about our professional hair care solutions.
Are Oligo Professionnel products sulfate and paraben-free?
Yes, most of our product lines, including Blacklight and Calura, are formulated without sulfates and parabens to ensure the highest quality care for your hair and scalp.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within North America. Professional accounts may receive expedited processing depending on their location and order volume.
What is your return policy for hair care products?
We accept returns on unopened and unused products within 30 days of purchase. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Do you offer professional pricing for salon owners?
Absolutely. Licensed stylists and salon owners can apply for a professional account on our website to access exclusive trade pricing and bulk ordering options.
Are your products safe for color-treated hair?
Our formulas are specifically designed with color protection in mind. Our Osmosis Complex technology helps lock in pigment and maintain vibrancy for all hair types.
Does Oligo Professionnel test on animals?
No, we are committed to ethical beauty standards. We do not conduct animal testing on any of our finished products or ingredients.